Valhalla Fitness Privacy Policy

Privacy Policy

Effective Date: 17 October 2024

At Valhalla Fitness, accessible from www.valhallafitness.net, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data, and your rights under the General Data Protection Regulation (GDPR) and other relevant privacy laws.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

Valhalla Fitness
Perth, Australia
Email: [email protected]

If you have any questions regarding your personal data or this Privacy Policy, please contact us at the email provided.

2. Data We Collect

We collect and process various types of personal data from you when you use our website and services, including:

Personal Identification Information: Name, email address, phone number, and mailing address.
Account Information: Username and password for account registration.
Health and Fitness Information: Any health and fitness-related data you provide to tailor personal training services (e.g., fitness goals, physical limitations).
Payment Information: Credit or debit card details, billing information, and transaction data (processed by third-party payment processors).
Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and usage patterns (via cookies and similar technologies).

3. How We Use Your Data

We collect and use your personal data for the following purposes:

Service Delivery: To provide our boxing fitness classes, strength and conditioning programs, and personalized training services.
Tailored Training: To design customized fitness programs that suit your individual health and fitness goals.
Customer Support: To respond to your inquiries, manage bookings, and provide customer service.
Payment Processing: To process payments securely for services rendered.
Marketing Communications: To send promotional materials, special offers, and newsletters, provided you have given consent (you may opt-out at any time).
Website Optimization: To analyze and improve the performance of our website and services, including user experience and functionality.
Compliance: To fulfill legal obligations and maintain records for tax and regulatory purposes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing is necessary to provide the services you request, including fitness classes and personal training.
Consent: We rely on your consent to process certain types of personal data (e.g., health information) and for sending marketing communications.
Legitimate Interests: We may process your data to improve our services, promote our business, and respond to inquiries.
Legal Obligation: We process your data when required by law (e.g., for tax, accounting, or regulatory purposes).

5. How We Store Your Data

Your personal data is stored securely and only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Our data storage measures include:

Secure Servers: We store personal data on secure servers, using encryption and access control to protect it from unauthorized access or disclosure.
Data Minimization: We collect and store only the necessary amount of personal data required to provide our services.

When your personal data is no longer required, it will be securely deleted or anonymized.

6. How We Share Your Data

We may share your personal data in limited circumstances:

Service Providers: We may share your data with trusted third-party service providers, such as payment processors or hosting providers, to facilitate our services. All third parties are contractually obligated to comply with GDPR and protect your data.
Legal Compliance: We may share data to comply with legal obligations, respond to requests from regulatory authorities, or protect the rights of Valhalla Fitness.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a new entity, provided it continues to be processed in accordance with this Privacy Policy.

We do not sell or rent your personal data to third parties for marketing purposes.

7. International Data Transfers

As our operations are based in Perth, Australia, your personal data may be transferred and processed outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place to protect your data, such as Standard Contractual Clauses or reliance on data protection frameworks like the EU-U.S. Privacy Shield (if applicable).

8. Data Security

We take the security of your data seriously and have implemented various measures to protect it:

Encryption: Sensitive data, such as payment details, is encrypted during transmission.
Access Control: Only authorized personnel can access personal data, and they are required to treat your data confidentially.
Regular Audits: We conduct regular audits and reviews of our security practices to prevent breaches and unauthorized access.

While we strive to protect your personal data, no online transmission of data can be guaranteed 100% secure. In the event of a data breach, we will notify you and the relevant authorities as required by law.

9. Your Rights Under GDPR

As a data subject, you have several rights under the GDPR regarding your personal data:

Right to Access: You can request access to your personal data and obtain a copy of it.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request the restriction of processing of your data under certain circumstances.
Right to Data Portability: You can request that we transfer your data to another service provider.
Right to Object: You can object to the processing of your data for marketing purposes or other legitimate interests.
Right to Withdraw Consent: If we rely on consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, in compliance with GDPR.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and tailor marketing efforts. You can manage or disable cookies via your browser settings, although this may affect your ability to use certain features of our website.

For more information, please refer to our Cookie Policy.

11. Marketing and Opt-Out

We may send you promotional emails or newsletters if you have opted in to receive them. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in the emails or by contacting us at [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business operations. We will post any updates on this page, and the revised version will be effective as of the date it is posted. Please check this page periodically for any changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Valhalla Fitness
Perth, Australia
Email: [email protected]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Valhalla Fitness with your personal data.

This Privacy Policy is designed to ensure transparency and compliance with GDPR, protecting your data while providing you with clear information on how it is used.